HSA4110 Florida Healthcare Organizational Behavior Case Study Questions Assignment: Present a 12 – 15 slide PowerPoint answering the case study questions.

HSA4110 Florida Healthcare Organizational Behavior Case Study Questions Assignment: Present a 12 – 15 slide PowerPoint answering the case study questions. The number of slides exclude the title and reference pages. Substantial Speaker Notes are required throughout the entire presentation. Below you will find articles with more info on speaker notes.

Below are articles on what Speaker notes are and how to add them to your presentation:
https://www.free-power-point-templates.com/articles/speaker-notes/
https://www.lifewire.com/what-are-powerpoint-speaker-notes-2767471
https://support.office.com/en-us/article/Add-speaker-notes-to-your-slides-26985155-35F5-45BA-812B-E1BD3C48928E

Attached you will find the rubric in which you will follow the rubric and the presentation tips. Grading Criteria: Healthcare Organizational Behavior and Resource Management
HSA 4110 – Dr. Kameka
Grading Criteria
CASE: CHARTING A COURSE FOR CONFLICT RESOLUTION—“IT’S A POLICY”
Read the case below from Chapter 10 in your textbook:
Background
The setting is an 82-bed hospital located in a small city. One day an employee of the maintenance
department asked the supervisor, George Mann, for an hour or two off to take care of some personal
business. Mann agreed, and he asked the employee to stop at the garden equipment dealership and
buy several small lawnmower parts that the department required. While transacting business at a
local bank, the employee was seen by Sally Carter, the supervisor of both human resources and
payroll, who was in the bank on hospital business. Carter asked the employee what he was doing
there and was told the visit was personal. On returning to the hospital, Sally Carter examined the
employee’s time card. The employee had not punched out to indicate when he had left the hospital.
Carter noted the time the employee returned, and after the normal working day she marked the card
to indicate an absence of 2 hours on personal business. Carter advised the chief executive officer
(CEO), Jane Arnold, of what she had done, citing a long-standing policy (in their dusty, and some
would say infrequently used, policy manual) requiring an employee to punch out when leaving the
premises on personal business. The CEO agreed with Sally Carter’s action. Carter advised Mann of
the action and stated that the employee would not be paid for the 2 hours he was gone. Mann was
angry. He said he had told the employee not to punch out because he had asked him to pick up
some parts on his trip; however, he conceded that the employee’s personal business was probably
the greater part of the trip. Carter replied that Mann had no business doing what he had done and
that it was his—Mann’s—poor management that had caused the employee to suffer. Mann appealed
to the CEO to reopen the matter based on his claim that there was an important side to the story that
she had not yet heard. Jane Arnold agreed to hear both managers state their position.
Present a 12 – 15 slide PowerPoint answering the questions below pertaining to the case study.
The number of slides exclude the title and reference pages. Substantial Speaker Notes are required
throughout the entire presentation.
1. Develop the argument you would be advancing if you were in George Mann’s position.
2. In similar fashion, thoroughly develop the argument you would advance if you were in Sally
Carter’s position.
3. Assuming the position of the CEO, Jane Arnold, render a decision. (Document your decision
in whatever detail may be necessary, complete with explanation of why you decided in this
fashion)
4. Based on your responses to Questions 1 to 3, outline whatever steps—policy changes,
guidelines, payroll requirements, or something else—you believe should be considered to
minimize the chances of similar conflict in the future.
Reference your readings and include a minimum of 5 peer-reviewed, scholarly, or similar articles.
Format your PowerPoint according to APA guidelines.
.
Review the attached Grading Rubric.
1
Grading Criteria: Healthcare Organizational Behavior and Resource Management
HSA 4110 – Dr. Kameka
Content
Points
Available
Points Additional
Earned Comments:
60 Percent
60
X/60
The PowerPoint includes the following:
 Introduction
 Discuss your argument for George Mann.
 Discuss your argument for Sally Carter.
 Discuss your position as Jane Arnold.
 A plan on policy changes, guidelines, payroll, etc to minimize
future conflict.
 Summary/Conclusion
 Substantial Speaker Notes throughout the presentation.
Organization/Development
Points
Available
Points Additional
Earned Comments:
20 Percent
20




X/20
The PowerPoint is 12-15 slides (excluding title and reference pg.)
The introduction provides sufficient background on the topic and
previews major points.
The conclusion is logical, flows, and reviews the major points.
Cites 5 peer-reviewed, scholarly, or similar resources.
Mechanics
Points
Available
Points Additional
Earned Comments:
20 Percent
20




X/20
The PowerPoint, including tables and graphs, headings, title
page, and reference page, is formatted according to APA
guidelines and meets requirements.
Intellectual property is recognized with in-text citations and a
reference page.
The PowerPoint effectively uses headings, font styles, and white
space.
Rules of grammar, usage, and punctuation are followed; spelling
is correct.
Total
Total
Available Earned
100
2
Making PowerPoint Slides
Avoiding the Pitfalls
of Bad Slides
Tips to be Covered
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Outlines
Slide Structure
Fonts
Colour
Background
Graphs
Spelling and Grammar
Conclusions
Questions
Outline
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Make your 1st or 2nd slide an outline of your
presentation
–
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Ex: previous slide
Follow the order of your outline for the rest of
the presentation
Only place main points on the outline slide
–
Ex: Use the titles of each slide as main points
Slide Structure – Good
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Use 1-2 slides per minute of your presentation
Write in point form, not complete sentences
Include 4-5 points per slide
Avoid wordiness: use key words and phrases
only
Slide Structure – Bad
⚫
This page contains too many words for a
presentation slide. It is not written in point
form, making it difficult both for your audience
to read and for you to present each point.
Although there are exactly the same number of
points on this slide as the previous slide, it
looks much more complicated. In short, your
audience will spend too much time trying to
read this paragraph instead of listening to you.
Slide Structure – Good
⚫
Show one point at a time:
–
–
–
Will help audience concentrate on what you are
saying
Will prevent audience from reading ahead
Will help you keep your presentation focused
Slide Structure – Bad
⚫
Do not use distracting animation
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Do not go overboard with the animation
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Be consistent with the animation that you use
Fonts – Good
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Use at least an 18-point font
Use different size fonts for main points and
secondary points
–
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this font is 24-point, the main point font is 28-point,
and the title font is 36-point
Use a standard font like Times New Roman or
Arial
Fonts – Bad
⚫
If you use a small font, your audience won’t be able to read what you have written
⚫
CAPITALIZE ONLY WHEN NECESSARY. IT
IS DIFFICULT TO READ
⚫
Don’t use a complicated font
Colour – Good
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Use a colour of font that contrasts sharply with
the background
–
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Use colour to reinforce the logic of your
structure
–
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Ex: blue font on white background
Ex: light blue title and dark blue text
Use colour to emphasize a point
–
But only use this occasionally
Colour – Bad
⚫
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Using a font colour that does not contrast with
the background colour is hard to read
Using colour for decoration is distracting and
annoying.
Using a different colour for each point is
unnecessary
–
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Using a different colour for secondary points is also
unnecessary
Trying to be creative can also be bad
Background – Good
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Use backgrounds such as this one that are
attractive but simple
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Use backgrounds which are light
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Use the same background consistently
throughout your presentation
Background – Bad
⚫
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Avoid backgrounds that are distracting or
difficult to read from
Always be consistent with the background that
you use
Graphs – Good
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Use graphs rather than just charts and words
–
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Data in graphs is easier to comprehend & retain
than is raw data
Trends are easier to visualize in graph form
Always title your graphs
Graphs – Bad
January February
Blue Balls
20.4
27.4
Red Balls
30.6
38.6
March
90
34.6
April
20.4
31.6
Graphs – Good
Items Sold in First Quarter of 2002
100
90
80
70
60
Blue Balls
Red Balls
50
40
30
20
10
0
January
February
March
April
Graphs – Bad
100
90
90
80
70
60
Blue Balls
50
Red Balls
38.6
40
34.6
31.6
30.6
27.4
30
20.4
20.4
20
10
0
January
February
March
April
Graphs – Bad
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Minor gridlines are unnecessary
Font is too small
Colours are illogical
Title is missing
Shading is distracting
Spelling and Grammar
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Proof your slides for:
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speling mistakes
the use of of repeated words
grammatical errors you might have make
If English is not your first language, please
have someone else check your presentation!
Conclusion
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Use an effective and strong closing
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Your audience is likely to remember your last words
Use a conclusion slide to:
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Summarize the main points of your presentation
Suggest future avenues of research
Questions??
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End your presentation with a simple question
slide to:
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Invite your audience to ask questions
Provide a visual aid during question period
Avoid ending a presentation abruptly

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